Versand

At PureCorePosture, we are committed to processing and delivering your orders safely, efficiently, and reliably. Please review the following Shipping Policy for information about processing times, delivery estimates, shipping costs, tracking, and delivery issues.

1. Shipping Destinations

PureCorePosture currently ships to customers in the United States and eligible countries within the European Union.

Shipping availability may vary depending on the product, destination, and applicable shipping restrictions. Available shipping options and costs will be displayed at checkout.

2. Order Processing

Orders are generally processed within 1–2 business days after the order has been successfully placed.

Orders may require additional processing time during holidays, promotional events, high-volume sales periods, or unexpected operational and logistical circumstances.

Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information when available.

Please note: Order processing time is separate from the shipping and delivery time.

3. Estimated Delivery Times

United States

Standard delivery to the United States is generally estimated at 3–7 business days after dispatch.

Free standard shipping is available for eligible orders shipped within the United States.

European Union

Delivery to eligible European Union destinations is generally estimated at 5–12 business days after dispatch.

Delivery times may vary depending on the destination country, carrier, customs procedures, and other logistical factors.

Delivery estimates are provided for guidance only and are not guaranteed.

4. Shipping Costs

United States

Free standard shipping is available for eligible orders shipped within the United States.

European Union

Shipping fees may apply to orders shipped to eligible European Union countries.

The applicable shipping cost will be clearly displayed at checkout before you complete your purchase.

Shipping costs may vary depending on:

  • Delivery destination
  • Product type and weight
  • Order size
  • Selected shipping method
  • Carrier availability

5. Customs, Duties & Taxes

For orders shipped internationally, additional charges may apply depending on the destination country and applicable local laws.

These charges may include:

  • Customs duties
  • Import taxes
  • VAT
  • Brokerage or customs processing fees
  • Other applicable government or carrier charges

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

PureCorePosture does not control customs procedures, processing times, or the amount of duties and taxes imposed by the destination country.

6. Order Tracking

Once your order has been dispatched, tracking information will be provided when available.

Please note that tracking information may take some time to become active after the carrier receives and scans your package.

You can use the tracking information provided in your shipping confirmation email to monitor the progress of your delivery.

7. Delivery Delays

While we work with our shipping partners to provide reliable delivery, unexpected delays may occur.

Delivery may be affected by circumstances beyond our reasonable control, including:

  • Severe weather conditions
  • Carrier delays
  • Customs processing
  • Public holidays
  • Incorrect or incomplete shipping information
  • High order volumes
  • Transportation disruptions
  • Natural events
  • Other unforeseen logistical circumstances

PureCorePosture provides delivery estimates for guidance only and cannot guarantee a specific delivery date.

8. Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you discover an error in your shipping information, please contact us as soon as possible at:

sales@PureCorePosture.com

We will make reasonable efforts to update the shipping information before your order is dispatched.

However, once an order has been shipped, we may be unable to change the delivery address.

9. Lost, Stolen, or Undelivered Packages

If your tracking information indicates that your package has been delivered but you cannot locate it, we recommend that you first:

  1. Check around your delivery location.
  2. Check with household members or neighbors.
  3. Contact the shipping carrier for additional delivery information.
  4. Verify that the shipping address on your order is correct.

If you believe your package has been lost or stolen, please contact us at:

sales@PureCorePosture.com

10. Delivery Issues

If your order has not arrived within the estimated delivery timeframe, please contact us so we can review the shipment status.

When contacting us, please provide:

  • Your order number
  • Your full name
  • The shipping address used for the order
  • Your tracking number, if available
  • A brief description of the issue

11. Contact Us

PureCorePosture

If you have any questions regarding shipping, delivery times, tracking, or an existing order, please contact our customer support team.

Email: sales@PureCorePosture.com

For questions about an existing order, please include your order number in your message.

Important Notice

By placing an order with PureCorePosture, you acknowledge that delivery timeframes are estimates and may be affected by circumstances beyond our control, including carrier delays, customs procedures, weather, and other logistical conditions.