Shipping policy
Shipping Policy
At PureCorePosture, we strive to process and deliver your orders safely and efficiently. Please review the following Shipping Policy for information about processing times, delivery estimates, and shipping costs.
1. Shipping Destinations
PureCorePosture currently ships to customers in the United States and eligible countries within the European Union.
Shipping availability may vary depending on the product and destination.
2. Processing Time
Orders are generally processed within 1–3 business days.
During periods of high order volume, holidays, promotional events, or other circumstances, processing may take longer.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information when available.
3. Delivery Times
United States
Standard shipping to the United States is generally estimated at 5–10 business days after dispatch.
Free standard shipping is available for orders shipped within the United States.
European Union
Delivery to eligible European Union destinations is generally estimated at 5–12 business days after dispatch.
Delivery times may vary depending on the destination country, carrier, customs procedures, and other logistical circumstances.
These delivery estimates are provided for guidance only and are not guaranteed.
4. Shipping Costs
United States
Free standard shipping is offered for eligible orders shipped to the United States.
European Union
Shipping fees may apply to orders shipped to the European Union.
The applicable shipping cost will be displayed at checkout before you complete your purchase.
Shipping costs may vary depending on the destination, product, order size, and selected shipping method.
5. Customs, Duties, and Taxes
For orders shipped internationally, customs duties, import taxes, VAT, or other charges may apply depending on the destination country and applicable laws.
Unless otherwise stated at checkout, these charges are the responsibility of the customer.
PureCorePosture does not control customs procedures or the amount of any applicable duties or taxes.
6. Order Tracking
Once your order has been dispatched, we will provide tracking information when available.
Tracking information may take some time to become active after the carrier receives the package.
You can use the tracking information provided to monitor the progress of your shipment.
7. Delivery Delays
Delivery times are estimates and may be affected by circumstances beyond our control, including:
-
Weather conditions
-
Carrier delays
-
Customs processing
-
Public holidays
-
Incorrect or incomplete shipping information
-
High order volumes
-
Transportation disruptions
-
Other unforeseen logistical circumstances
PureCorePosture cannot guarantee a specific delivery date.
8. Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your shipping information, please contact us as soon as possible at:
We will make reasonable efforts to update the information before your order is shipped.
Once an order has been dispatched, we may be unable to change the shipping address.
9. Lost, Stolen, or Undelivered Packages
If your tracking information indicates that your package has been delivered but you cannot locate it, please first check with household members, neighbors, and the shipping carrier.
If you believe your package has been lost or stolen, please contact us at sales@PureCorePosture.com and provide your order number and tracking information.
We will make reasonable efforts to assist you in contacting the shipping carrier and investigating the delivery issue.
10. Contact Us
If you have any questions about shipping, delivery times, tracking, or your order, please contact:
PureCorePosture
Email: sales@PureCorePosture.com
Please include your order number when contacting us about an existing order.